Insights on AI, machine learning, and software engineering.
Founders and operators keep hearing "AI agents" and assume the next step is a complex, developer-led build. In reality, a lot of "agentic" value is already available out of the box — and building too early can be the most expensive way to learn what you actually needed.
Read more →Most agent pilots fail for one of two reasons: they're too big ("replace the workflow") or they're too vague ("let's try agents"). Here's a pilot approach that produces a real answer in 2–4 weeks.
Read more →The biggest mistake I see is starting with: "Let's build an AI agent." High-ROI teams start with: "What outcome do we need — and what's the lightest-weight agentic approach that achieves it?"
Read more →Voice agents are having a moment — and for good reason: voice can remove friction where typing is slow, impossible, or unnatural. But voice also raises the bar: real-time latency, turn-taking, interruptions, escalation, and trust.
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